Frequently asked questions

EcoGents Knowledge Center (FAQ)

Everything you need to know about the nicest vintage men's shop in Tilburg. Use the index to jump directly to your question.

🏢 About EcoGents

Why is EcoGents not an ordinary cycle?

We believe in a high-end experience for second-hand prices. No dusty racks or unorganized piles of clothes. With us you will find a carefully selected collection, presented in a store that feels like a classic Gentleman's Club. Quality and style come first.

Is everything in the store vintage?

Not everything. We sell a mix of real vintage (items from 20 years or older) and modern second-hand designer clothing. As long as the quality and appearance are correct, it will have a place on our shelves.

📍 Parking & Accessibility

What about parking on the Westermarkt?

Parking is a big advantage for us: it is 100% free. You don't need a parking app or blue disc. There is always a spot on the large grounds directly in front of the door. View the route here.

Are there loading and unloading zones?

Of course. Are you coming to donate large bags of clothing? Then you can use the loading and unloading zones on the Westermarkt, so you don't have to lug far.

🛋️ Fitting rooms & Shopping comfort

Tell us about the themed fitting rooms?

We believe that trying on should be fun. That's why we have two unique rooms:

  • The 50's Living Room: Our largest room. This can accommodate two people (useful for advice!) and there is a lovely Chesterfield chair.
  • The 80's Dressing Room: A nod to the 80s.

 

Can I leave my heavy bags somewhere?

No problem. If you have already done a lot of shopping at the Westermarkt, you can simply bring your bags with us issued behind the cash register. We take care of it while you quietly view our collection.

👔 Collection & Sizes

Do you also sell shoes and accessories?

Of course! We have a wide selection of shoes, belts, bags and hats. And a special passion: ties. Do you have any nice ties lying around that you no longer wear? They are more than welcome with us.

What do you not accept?

We accept almost everything as long as it is clean and intact. The only exception is underwear and socks. We never sell or accept this.

🌍 Our Local Chain

How local is your clothing?

Extremely local. At EcoGents, nothing goes around the world in containers. Clothing comes into our store on the Westermarkt, goes to our basement where Amy personally checks and washes everything, and then goes straight back into the store. A shorter and fairer chain does not exist. In this way, together we prevent good clothing from ending up in the incinerator.

📦 Drop off & Pick up

Will you also pick up clothes?

Yes, that's possible! Because we live in Tilburg ourselves, we can make an appointment for larger quantities of clothing (not individual items). in Tilburg or the immediate area to pick up. Please contact us to arrange this. Read all information about donating here.

📸 Socials & Events

Where can I follow you for the VIP evenings?

We always announce our special shopping evenings and events on our social channels. Follow us here:

Facebook Instagram

What is the Customer Wall?

Our customers are our best ambassadors. With ours Instagram Wall you can take photos yourself, but we also regularly ask if we can take a photo of your new outfit for our Customer wall in the store. This is how we build a community of stylish men together!

💳 Gift & Payment

Do you sell gift vouchers?

Certainly. We have physical gift vouchers where you can: any amount you want can determine. A unique gift that is always appreciated!

How can I pay in the store?

We accept all major debit cards, credit cards, Apple Pay, Google Pay and of course cash. Do you prefer to buy online? There you can use iDEAL and other well-known payment methods.

Is your question not listed?

We are happy to help you personally via WhatsApp or email.