Privacy Policy Ecogenents

Privacy policy Ecogenents

https://www.ecogents.com/

About us Privacy policy

Ecogenents gives a lot to your privacy. We therefore only process data that we need for (improving) our services and carefully deal with the information we have collected about you and your use of our services. We never make your data available to third parties for commercial objectives. This privacy policy applies to the use of the website and the relevant services of Ecogenents. The commencement date for the validity of these conditions is 01/11/2020, with the publication of a new version, the validity of all previous versions expires.

This privacy policy describes what information is collected by us, where this data is used and with whom and under what conditions that this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against abuse and what rights you have with regard to the personal data you have provided by you. If you have any questions about our privacy policy you can contact our contact person for privacy issues, you will find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it, which security techniques we use and for those who are insightful.

Web stores software

Shopify Our web store has been developed with Software from Shopify. Personal data that you make available to us for the benefit of our services are shared with this party. Shopify has access to your data to provide us (technical) support, they will never use your data for another purpose. Shopify is obliged on the basis of the agreement that we have concluded with them to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified processor of credit card details. Shopify uses cookies to collect technical information with regard to your use of the software, no personal data is collected and / or stored. Shopify reserves the right to share data gathered within its own group to further improve service. Shopify takes into account the applicable legal retention periods for (personal) data. The EU / US privacy shield applies, your data may be processed in the United States.

Web hosting

We decrease web hosting and email services from mine domain. My domain processes personal data on our behalf and does not use your data for own purposes. However, this party can collect metadata about the use of the services. These are not personal data. My domain has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. My domain is obliged under the Confidential Agreement.

E-mail and mailing lists

We use the services of services for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Does not have access to our mailbox and we treat all our e-mail traffic confidentially.

General purpose of processing

We only use your data for the benefit of our services. This means that the purpose of processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this information to contact you at a later date - we explicitly ask you to apply for this. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all kept to maintain confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Data collected automatically

Data that is automatically collected by our website is processed with the aim of improving our services. This data (for example your IP address, web browser and operating system) are not personal data.

Participation in tax and criminal investigation

In appropriate cases, Ecogenents can be held on the basis of a legal obligation to share your data in connection with the government's tax or criminal investigation. In such a case, we are forced to share your data, but we will resist the possibilities that the law offers us.

Preservation periods

We save your data as long as you are a client of us. This means that we will keep your customer profile until you indicate that you no longer want to use our services. If you indicate this with us, we will also take this as a forgotten request. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term. However, employees no longer have access to your client profile and documents that we have manufactured in response to your assignment.

Your rights

On the basis of the current Dutch and European legislation, as a person involved, you have certain rights with regard to personal data processed by or on our behalf. We will explain below which rights these are and how you can rely on these rights. In principle, we send to prevent abuse copies and copies of your data only to your e-mail address already known to us. In the event that you wish to receive the data on a different e-mail address or, for example, by post, we will ask you to legitimize. We keep an administration of handled requests, in the case of a forgotten request, we administer anonymized data. You will receive all copies and copies of data in the machine readable data format that we use within our systems. You have the right at all times to submit a complaint to the personal data authority if you suspect that we use your personal data in a wrong way.

Inspection

You always have the right to view the data that we (let) and that relate to your person or to be traceable. You can make a request with that scope to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data known to us with an overview of the processors who have this data under the course of the category under which we have saved this data.

Rectifier

You always have the right to process the data that we (let) and that relate to your person or have been traceable to that end. You can make a request with that scope to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to us with our known e-mail address.

Right to limitation of processing

You always have the right to limit the data that we (leave) that relate to your person or to be traceable. You can make a request with that scope to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation with our known e-mail address that the data has no longer incorporate the limitation.

Right to portability

You always have the right to process the data that we (let) and that relate to your person or have been traced from this by a different party. You can make a request with that scope to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies known to us with all information about you that we have processed or commissioned by other processors or third parties. In all likelihood, in such a case, we can no longer continue the service because the safe linking of data files can no longer be guaranteed.

Right of objection and other rights

In appropriate cases you have the right to object to the processing of your personal data by or on behalf of Ecogenents. If you object, we will immediately stop data processing awaiting the handling of your objection. If your objection is well founded that we will make copies and / or copies of data that we (let) process to you and then stop the processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is true, contact our contact person for privacy matters.

Cookies

Google Analytics

Through our website, cookies are posted from the American company Google, as part of the "Analytics" service. We use this service to keep track of reports on how visitors use the website. This processor may be required to view this information on the basis of applicable laws and regulations. We have not allowed Google to use the analytics information obtained for other Google services.

Cookies from third parties

In the event that third-party software solutions use cookies this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at all times. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we already collected data with regard to you process, we will inform you by e-mail.

Contact details

Ecogenents
  • Westermarkt 14
  • 5042MC Tilburg
  • The Netherlands
  • T (061) 554-5497
  • E hello@ecogents.com
  • Contact person for privacy matters: Fred van Helden