Frequently Asked Questions (FAQ)

Here you will find answers to the questions we receive most often. Is your question not listed? No problem — just send us a message.

Contact us  |  Opening hours  |  Address & route

About EcoGents

What kind of store is EcoGents?

EcoGents is a store in Tilburg (Westermarkt) with a carefully selected collection second hand and vintage men's clothing. Everything is neat, ready to wear and clearly sorted by size. Want to know more? View About EcoGents.

Do you only have men's clothing?

Yes: our focus is on men's clothing. But: women who love cool vintage items also often find success with us.

Why is your store different from a thrift store?

We select strictly based on quality. Everything is checked, washed and neatly presented. No chaos, but an overview — and a nice atmosphere to calmly adjust and combine. Also read Why EcoGents?.

Assortment & sizes

Is everything unique?

Almost everything is one copy. That's the charm: you find something with character that not everyone has. Do you see something beautiful? Then the following often applies: gone = gone.

Is everything vintage?

Not alone. You will find vintage and beautiful modern second-hand items with us. We are mainly concerned with quality, fit and appearance. More explanation? Read Our collection explained.

Do you also have branded clothing?

Regularly yes, but it changes constantly. We select on quality and style — labels are a bonus, but not the only thing we pay attention to.

Is everything sorted by size?

Yes. We like to keep it clear: many of our racks are sorted by size, so you can find what you're looking for faster.

Shop visit

What are your opening hours?

You will find our current opening hours on the page Opening hours.

Where exactly are you located and what about parking?

EcoGents is on the Westermarkt in Tilburg. On the route page you will find information about parking, public transport and the map: Address & route.

Can I fit in peace?

Yes of course. Take your time. And if you want, we can help you combine and choose. We also have a page about that: Style advice & combinations.

Do you also have everything online?

No. There is often much more in the store than we can put online. Are you from the area (or do you want to make a nice trip)? Then coming by is really the most complete experience.

Reservations, exchanges & practical

Can I reserve an item?

That depends on the item and the situation. Send us a message via contact, then we will see what is possible.

Can I exchange or return?

This depends on where you purchased (store or webshop) and the conditions. If in doubt, please contact us and we will help you quickly.

I'm looking for something specific. Can you help me?

Certainly. Preferably send us your size and a short description (or an example photo), then we will think along with you. Contact can be made via: contact.

Donate clothes

Can I donate clothes?

Yes. We are always happy with neat clothing that deserves a second life. Take a look at how it works on the donation page (and what is useful to take with you).

What do you accept or not accept?

Basically: items that are clean, intact and easy to wear. Are you in doubt? Send us a photo or ask in the store — then you will immediately know where you stand.

I have clothes from a loved one/deceased. Can I bring that to you?

Yes, that's possible. We understand that this can be sensitive. Please feel free to contact us, then we decide together what is nice.

Contact

What is the fastest way to reach you?

The fastest way is via the contact page. Preferably send your size and (if it concerns an item) a link or screenshot: Contact.

See you soon in the store — or in your inbox 😉